Security Software Information

Question: How do i remove a security software?

(Posted by: Mia on 2010-02-25 19:36:47)

A security software thing popped up on my computer and said i had viruses on my computer, so i downloaded it, but then it said i had to pay money for it, but when i deleted it and erased it from my recycle bin it keeps popping up windows asking me "do you want to delete all threats " and i keep saying no then every 5 MINUTES it comes up. It's very annoying so ANSWER QUICKLY PLEASE!!!

Posted by: Jasper on 2010-02-25, 19:38:29

Which Rogue did you download,, there are many , btw.. some require different tools.. ~ Try Rkill and mbam, free in this guide. Good Luck . bleepingcomputer.com/ virus-removal/ remove-security-tool

Posted by: micksmixxx on 2010-02-25, 19:42:52

It would help if you indicated which particular rogue security software it is that you've installed. There are dozens, if not hundreds, of them, and the way to get rid of them is usually different. There are different anti-malware products that MAY clear the infection for you. One such programme is MalwareBytes Anti-Malware. You can download it from the following website. (The free version should be enough. Click on the blue button on the left hand side of the screen.) Once you've downloaded and installed it, my advice would be to update it to the latest malware definitions, and then run it in Safe Mode. (Press F8 on rebooting.)

Posted by: vlj2002 on 2010-02-25, 21:05:30

Shows you how to remove rogues, but works for other viruses too (By me): youtube.com/ watch?v= eGVWQgtCvtg Use combofix from bleepingcomputer.com, then download malwarbytes(you may need to rename the installer/ setup to something like winlogon.exe to be able to run or install it) from malwarebytes.com or softpedia.com, then clean the rest of the virus with superantispyware and Hitman Pro 3.5 from softpedia.com/ cnet.com and just in case you do have a rootkit on your system use GMER from majorgeek.com(Use gmer to scan and anything in red delete.) Future Protection use this wizard to recommend security protection for your system: techsupportalert.com/ secwiz or go to safe mode and then do the above: To get into Safe Mode with Networking: 1. Log out and reboot your machine. 2. When the machine starts the reboot sequence, press the F8 key repeatedly. 3. Select Safe Mode with Networking from the resulting menu. Note: Rogue security software is a form of computer malware that deceives or misleads users into paying for the fake or simulated removal of malware. Or Manually: Terminating the process: 1.I verify that a Rogue is present. This isn't hard, since it's usually popping up just about every few seconds. 2.Click CTRL-ALT-DELETE (if it's available) 3.Click Task Manager 4.Click Processes 5.Find a process that usually contain all numbers. For example 2342342.exe. If you do not see all numbers then your rogue has a name like...SystemSecurityPro.exe or GreenAV.exe...etc. 6.Select that process and click end process. 7.At this point the rogue process has been terminated. Removing Rogue Anti-virus that is named with random numbers. or If you can't open task manager then use Rkill from download.bleepingcomputer.com/ grinler/ rkill.com 1.Click Start 2.Click Run (or for Vista/ Win7 type in the start search box) 3.For windows xp type: C:\documents and settings\all users\Application Data and click OK. A window will open containing a folder with about 8 numbers. Your Rogue is in there. Delete that folder. 4.For Windows Vista/ Win7 type C:\users\all users in the "start search " box and click enter. Your randomly named folder with about 8 digits should be in there. Delete it. Removing Rogue Anti-Virus that has a name like System Guard Pro, AV2010, etc 1.Open Windows Explorer. 2.Open your C:\ drive. 3.Open Program Files 4.Find the Rogue and Delete the folder. If not seek an expert. Good Luck!